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INFORMATION & F A Q's

FAQ's

What time do gates open on the day?

10am 

Can I buy tickets at the gate on the day?

Yes, from 9.30am - 5pm. Tickets are available online on the day from 8am. 

Can we use digital tickets?

If you have purchased a ticket online, you don't need to print it, you can present it on your phone at the gate.

Can I bring my dog to the festival?

No dogs allowed at the festival (service animals are permitted). 

Can I bring Food, Drinks or a Picnic?

We have plenty tasty treats onsite, including plenty of seafood and local wine/beer, s ono need to bring your own. Please leave your food and drink at home. You are allowed to bring a sealed bottle of water or an empty bottles to fill onsite. 

Can I bring a deck chair?

Absolutely! You are also more than welcome to bring a a sun umbrella - please no gazebos. 

Is there EFTPOS available onsite?

  • There is Eftpos/PayWave available at the Bar.

  • Most stall holders will have their own Eftpos.

  • As a last resort there is a bank onsite where you can get cash out but it has a limited amount of cash so once it's gone the bank will close.

  • There is also an ATM at the Havelock Four Square if you need additional cash out.

Code of Conduct

​We are dedicated to creating a safe and inclusive environment for all attendees. 

Upon entry to the Festival site, you’re agreeing to abide by our code of conduct and that any decisions made by the event organisers will be final.

Any form of discrimination, harassment, or anti-social behaviour will not be tolerated. If you feel uncomfortable in any way, please inform a staff member or security personnel. We do not condone intoxication, if you feel unwell, St John provide a safe and confidential space to regroup if needed.
 
Water will be available on all beverage stands, at the Pavillion and at the Summit Water Tent for FREE.

The Havelock Mussel & Seafood Festival will be taking photographs on the day. Entry to the festival means you will be permitting us to use such photographs for future promotion and marketing purposes. If you do not wish to be photographed, please politely ask our photographer to not photograph you.

The Event Organisers and Committee reserves the right to prohibit entry to, or remove from the event, any person under the influence of drugs and alcohol, showing disorderly or inappropriate behaviour.